{"id":58,"date":"2025-11-11T03:00:05","date_gmt":"2025-11-11T03:00:05","guid":{"rendered":"https:\/\/library.unimel.edu.my\/?page_id=58"},"modified":"2025-11-14T03:53:24","modified_gmt":"2025-11-14T03:53:24","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/library.unimel.edu.my\/index.php\/piagam-pelanggan\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"58\" class=\"elementor elementor-58\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e42dd94 e-grid e-con-boxed e-con e-parent\" data-id=\"e42dd94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fadbb elementor-widget elementor-widget-text-editor\" data-id=\"f2fadbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb62e6a elementor-widget elementor-widget-text-editor\" data-id=\"bb62e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Melaksanakan proses peminjaman dan pemulangan buku dalam tempoh kurang dari 5 minit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4c2a0e elementor-widget elementor-widget-text-editor\" data-id=\"c4c2a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menyusun semula buku yang dipulangkan oleh pengguna dalam tempoh satu (1) hari bekerja.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3574067 elementor-widget elementor-widget-text-editor\" data-id=\"3574067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menguruskan proses pinjaman antara perpustakaan dalam tempoh dua (2) minggu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c41cf37 elementor-widget elementor-widget-text-editor\" data-id=\"c41cf37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Melaksanakan Kelas Literasi Maklumat mengikut jadual yang ditetapkan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit. Melaksanakan proses peminjaman dan pemulangan buku dalam tempoh kurang dari 5 minit. Menyusun semula buku yang dipulangkan oleh pengguna dalam tempoh satu (1) hari bekerja. Menguruskan proses pinjaman antara perpustakaan dalam tempoh dua (2) minggu. Melaksanakan Kelas Literasi Maklumat mengikut [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":23,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":766,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/58\/revisions\/766"}],"wp:attachment":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}