{"id":1374,"date":"2026-04-29T02:02:09","date_gmt":"2026-04-29T02:02:09","guid":{"rendered":"https:\/\/library.unimel.edu.my\/?page_id=1374"},"modified":"2026-05-07T01:36:19","modified_gmt":"2026-05-07T01:36:19","slug":"piagam-pelanggan-2","status":"publish","type":"page","link":"https:\/\/library.unimel.edu.my\/index.php\/piagam-pelanggan-2\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1374\" class=\"elementor elementor-1374\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edeed7a e-flex e-con-boxed e-con e-parent\" data-id=\"edeed7a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39cdcc8 elementor-widget elementor-widget-spacer\" data-id=\"39cdcc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eba4da elementor-widget elementor-widget-heading\" data-id=\"0eba4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Piagam Pelanggan<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e3b35 elementor-widget elementor-widget-spacer\" data-id=\"60e3b35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69021c0 e-grid e-con-full e-con e-child\" data-id=\"69021c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7fd1ef elementor-widget elementor-widget-text-editor\" data-id=\"a7fd1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ddb902 elementor-widget elementor-widget-text-editor\" data-id=\"7ddb902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Melaksanakan proses peminjaman dan pemulangan buku dalam tempoh kurang dari 5 minit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4730b2b elementor-widget elementor-widget-text-editor\" data-id=\"4730b2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4e42d0 elementor-widget elementor-widget-text-editor\" data-id=\"b4e42d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menguruskan proses pinjaman antara perpustakaan dalam tempoh dua (2) minggu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-532a4f1 elementor-widget elementor-widget-text-editor\" data-id=\"532a4f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Menyusun semula buku yang dipulangkan oleh pengguna dalam tempoh satu (1) hari bekerja.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Piagam Pelanggan Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit. Melaksanakan proses peminjaman dan pemulangan buku dalam tempoh kurang dari 5 minit. Memberikan maklum balas terhadap segala pertanyaan, aduan dan permintaan daripada pelanggan dalam tempoh 30 minit. Menguruskan proses pinjaman antara perpustakaan dalam tempoh dua (2) minggu. Menyusun [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/1374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/comments?post=1374"}],"version-history":[{"count":40,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/1374\/revisions"}],"predecessor-version":[{"id":2210,"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/pages\/1374\/revisions\/2210"}],"wp:attachment":[{"href":"https:\/\/library.unimel.edu.my\/index.php\/wp-json\/wp\/v2\/media?parent=1374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}